Bonus Club FAQs

Joining Bonus Club

How do I join the Brewers Fayre Bonus Club?

I haven't got internet access or an email account. Can I still join The Brewers Fayre Bonus Club?

If I give you my details, how will you use them and will you pass them to anyone else?

Collecting Points

How do I collect points?

Is there a maximum number of points I can collect?

Why can't I see my points balance?

Can I collect points on meals paid for at Premier Inn?

Can I collect points on breakfast that I have pre booked at the Premier Inn?

Using Points and Vouchers

How do I use my points?

What can I use my money-off vouchers for?

How many Bonus Club vouchers can I use at one time?

Do I get change?

Do vouchers and points have an expiry date?

I had trouble printing my voucher, can I re-print it?

Your Bonus Club Card

I recently visited a Brewers Fayre and forgot to present my card. Can I still collect the points from my spend?

Can I split the bill and split the points?

Can anyone else use my Bonus Club card?

Can I use my Bonus Club card in any Whitbread restaurant?

What if I lose my card?

Does my card have an expiry date?

Other Queries

It was my birthday last week, but I didn't get an offer. Why not?

I checked my points balance, but I think it's wrong. What should I do?

How do I cancel my membership?

Who can I contact for assistance?